If you are changing from an Apple device to an Android device, select Switch Mobile ID to Android.Īfterwards, complete the steps below for Android or Apple devices: If you are changing from an Apple device to another Apple device, select Reset iPhone Mobile ID or Reset Apple Watch Mobile ID. You must have your own iCloud account to provision the TigerOne ID to your Wallet.

If you share an iCloud account with another Clemson user, you will NOT be able to add the ID to your iPhone.

On this setting toggle the Wallet and Apple Pay setting (it doesn't matter if this setting is off or on, but toggling it will resolve the issue). Then, go to your Settings app and select the Face ID & Passcode setting. If it is on but you are having the issue still, toggle it off then on again. Then click the ellipsis or 'i' in the top right to reach the back of the card. First open your Wallet app and select the TigerOne ID.

If you are having issues where the TigerOne ID requires you to authenticate with your Face ID, Finger ID, or Passcode before it will complete a read, check your Express Mode settings.

Our readers are specifically looking for the TigerOne ID so they do the work themselves!

Simply tap the top of your phone to the middle of the reader without pulling up the Wallet. In fact, this could cause misreads at readers with quick transaction times, like the dining halls.

You do not need to double tap the side button to pull up your TigerOne ID in the Apple Wallet like you do with other cards in the Wallet.

To ensure you have the best experience utilizing your TigerOne Mobile ID in the Apple Wallet, review these tips.

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